On the Ground

We know our customer’s journeys don’t start on the jet bridge. While’s it’s one thing to have a premium experience on board, the airport experience needs to match it. That’s why we’ve spent the past decade investing more than $12 billion in Delta’s airport hubs across the globe. These facilities aren’t just beautiful and new, but expertly designed for optimal efficiency and speed, allowing travelers to navigate quickly, easily, and intuitively, and there’s more to come in 2023.

Los Angeles:

In April 2022, Delta opened the new Delta Sky Way at Los Angeles International Airport nearly 18 months ahead of schedule. The joint $2.3 billion investment in partnership with Los Angeles World Airports is slated for completion later this year. When LAX customers visit the new Delta terminal today, they’ll have more than just a streamlined check-in experience and gleaming new facilities to look forward to. The new Delta Sky Club at LAX features over 30,000 square feet of premium design and awe-inspiring views. Upon completion, Terminals 2 and 3 will be a consolidated 27-gate, 1.2-million-square-foot complex, featuring a quick airside connector to the Tom Bradley International Terminal, eliminating the need to bus between terminals.

New York:

Delta customers in New York City can expect to see upgrades and expansions at both of Delta’s local hubs in 2023, as New York City’s No. 1 airline deepens the $7 billion infrastructure investment it’s made in New York airports since 2010.

In June 2022, Delta opened a brand new, transformed, and efficient Terminal C at New York’s LaGuardia Airport, containing a centralized check-in lobby, security checkpoint and baggage claim area. Terminal C was designed for optimal efficiency and speed, allowing New Yorkers to navigate to and from their gates quickly and intuitively, and built to accommodate the most up-to-date technologies. Delta and the Port Authority of New York and New Jersey have jointly invested $4 billion at LGA that will consolidate Terminals C and D into a state-of-the-art terminal facility, spanning 1.3 million square feet and featuring 37 gates across four concourses. Concourse E is fully operational and consists of ten new gates that can accommodate Delta’s full range of domestic fleet. The entire four-concourse terminal will be fully complete by the end of 2024, almost two years earlier than originally planned.

Meanwhile, it was just 13 months ago that Delta broke ground on our latest expansion project at New York’s John F. Kennedy International Airport, alongside our partners at the Port Authority. The Concourse B expansion project is expected to be completed by early fall 2023 and will feature 28 gates that can accommodate various aircraft types as well as an expanded security checkpoint and baggage claim areas. Delta Sky Club customers can look forward to a nearly 14,000-square-foot location opening on T4’s Concourse A this summer, with planned seating for over 200 guests.

Delta Sky Clubs:

2022 was a banner year for Delta Sky Clubs. In all, we opened or expanded six new Clubs, including the two largest at LaGuardia and LAX, a stunning new Club at Chicago-O’Hare, and the network’s only international Club at Tokyo’s Haneda Airport. Meanwhile, major expansions of existing Clubs in Nashville and Boston have significantly increased capacity at those locations. Across our network we have invested heavily in Clubs with increases to seating capacity, premium design updates, and locally driven food and beverage offerings and more. 2023 will mark another big year for Delta Sky Club opening and renovations that include MCI, MSP-G, JFK-T4A, FLL, BOS-E, EWR-A, MIA and in our home state hub, ATL-E.

Fly Delta app:

Delta’s popular Fly Delta app is our customers’ everyday travel companion from booking to the day of travel. With time-saving tools for check-in, bag tracking, airport navigation and real-time alerts, the app is central to a seamless journey on Delta. Customers visiting most Delta Sky Clubs can now see real-time occupancy indicators in the app as well, providing useful insights for those planning a Club visit ahead of arrival.

Travel Companion

In the Air

We know that connection is transformative. It drives understanding, creates a shared sense of purpose, enhances our well-being, and takes us all to new heights. It’s at the heart of what we do at Delta. And as we embarked on 2023, Delta is committed to bringing our customers a more connected travel journey and enabling a more connected world.